Terms and Conditions

Terms for Using Our Mobile Car Detailing Services

Welcome to Deluxe Detailing. These Terms & Conditions explain the general terms that apply when you book or use our mobile car detailing services.

By scheduling a service with Deluxe Detailing, you agree to these terms. Please review them carefully before booking.

Services We Provide

Deluxe Detailing provides mobile vehicle detailing services in San Tan Valley, Queen Creek, Gilbert, Chandler, and surrounding areas.

Our services may include:

* Interior car detailing

* Exterior car detailing

* Full interior and exterior detailing

* Paint polishing

* Paint correction

* Ceramic coating

* Headlight restoration

* Scratch removal

* Swirl mark removal

* Waxing and paint protection

* Clay bar treatment

* Engine bay cleaning

* Odor removal

* Pet hair removal

* Stain extraction and shampooing

* Leather cleaning and conditioning

* Steam cleaning

* Wheel and tire detailing

* Trim restoration

* Water spot removal

Services may vary depending on the vehicle, its condition, and the package selected.

Service Appointments

Appointments are scheduled based on availability.

Customers should provide accurate information when requesting a service, including the vehicle type, location, and services needed.

We recommend providing as much information as possible about the vehicle's current condition so we can better understand the work required.

Appointment times are estimates and may change due to weather, traffic, vehicle condition, previous appointments, or other circumstances outside our control.

Mobile Service Requirements

Because Deluxe Detailing provides mobile services, customers are responsible for providing a suitable location where the vehicle can be safely serviced.

Depending on the service, access to appropriate working conditions may be required.

If the location is not suitable for the requested service, Deluxe Detailing may need to reschedule the appointment or adjust the service.

Pricing

Pricing depends on several factors, including the size, type, condition, and specific needs of the vehicle.

The condition of the vehicle can affect the amount of time, products, and labor required to complete a service.

Prices may vary if additional work is required beyond the originally discussed service.

Important: A biohazard upcharge may apply when a vehicle requires specialized cleaning, additional safety precautions, or additional labor.

Any additional charges should be discussed with the customer when possible before the additional work is performed.

Vehicle Condition

Customers are responsible for informing Deluxe Detailing about known issues or special conditions affecting the vehicle.

This may include:

* Heavy stains

* Excessive pet hair

* Strong odors

* Mold or biological contamination

* Excessive dirt or buildup

* Damaged or loose interior materials

* Previous paint repairs

* Deep scratches

* Faded or damaged paint

* Damaged trim

* Other existing vehicle damage

Certain conditions may require additional services, additional time, or additional charges.

Existing Damage

Customers understand that detailing services are intended to clean, improve, and maintain the vehicle. Detailing does not guarantee that existing damage or imperfections will be completely removed.

Existing damage may include scratches, dents, paint defects, cracked or damaged trim, worn leather, stains, fading, oxidation, or other issues.

Deluxe Detailing is not responsible for pre-existing damage that was present before the service began.

Paint Correction & Scratch Removal

Paint correction and scratch removal results depend on the depth, location, and severity of the paint defect.

Some imperfections may be reduced or removed, while deeper damage may remain visible or require a professional body or paint repair.

No specific level of correction can be guaranteed before the vehicle is inspected.

Ceramic Coating

Ceramic coating requires proper paint preparation and application.

The final results and durability of a ceramic coating can depend on the vehicle's paint condition, maintenance, environmental exposure, and how the vehicle is cared for after application.

Customers should follow any care and maintenance instructions provided after the coating is applied.

Customer Belongings

Customers should remove valuable, personal, fragile, or unnecessary items from the vehicle before the appointment.

Deluxe Detailing is not responsible for personal belongings left inside the vehicle.

If personal items prevent access to areas that need to be cleaned, those areas may not be fully serviced.

Cancellation & Rescheduling

If you need to cancel or reschedule your appointment, please contact Deluxe Detailing as soon as possible.

Appointments may be subject to cancellation or rescheduling policies depending on the circumstances.

Repeated no-shows or last-minute cancellations may affect future appointment availability.

Weather Conditions

Because Deluxe Detailing provides mobile services, weather conditions may affect scheduled appointments.

Rain, extreme heat, strong winds, storms, or other unsafe conditions may require an appointment to be delayed or rescheduled.

We will make reasonable efforts to communicate with customers when weather affects a scheduled service.

Customer Responsibilities

Customers agree to:

* Provide accurate booking information

* Provide a suitable service location

* Make the vehicle available at the scheduled time

* Remove valuable personal belongings

* Inform us about known vehicle damage or special conditions

* Inform us about biohazard or potentially hazardous conditions

* Make payments according to the agreed terms

Failure to provide accurate information may affect the service, price, or appointment.

Payment

Payment is due according to the payment terms provided at the time of booking or service.

Accepted payment methods may vary.

Customers are responsible for paying the agreed service price and any approved additional charges.

Service Results

While Deluxe Detailing makes every reasonable effort to provide quality detailing services, results can vary based on the vehicle's age, condition, materials, previous care, type of stain, paint condition, and other factors.

Some stains, odors, scratches, water spots, paint defects, and other imperfections may not be completely removable.

We cannot guarantee that every imperfection will be fully corrected.

Limitations of Liability

Deluxe Detailing will make reasonable efforts to provide services carefully and professionally.

However, we are not responsible for pre-existing damage, normal wear and tear, hidden defects, weakened materials, or damage that was not caused by our services.

Customers are responsible for informing us about known issues with the vehicle before service begins.

Right to Refuse Service

Deluxe Detailing reserves the right to refuse or stop a service when conditions are unsafe, unsuitable, or outside the scope of the requested service.

This may include vehicles with hazardous materials, unsafe conditions, severe contamination, or circumstances that require specialized services beyond standard mobile detailing.

Biohazard & Hazardous Conditions

Vehicles containing biohazardous materials, hazardous substances, bodily fluids, excessive biological contamination, or other unsafe conditions may require specialized handling.

A biohazard upcharge may apply, and in some cases the service may need to be declined if appropriate safety conditions or equipment are not available.

Customers should disclose known hazardous conditions before booking.

Photos & Marketing

With customer permission, Deluxe Detailing may take photographs of completed detailing work for portfolio, website, advertising, or social media purposes.

Customer information or identifying details will not be intentionally shared without appropriate permission.

Changes to These Terms

Deluxe Detailing may update these Terms & Conditions from time to time to reflect changes to our services, policies, or business practices.

Updated terms will be posted on this page when changes are made.

Customers are encouraged to review these terms periodically.

Contact Us

Have Questions About Our Terms?

If you have questions about these Terms & Conditions or our mobile car detailing services, please contact us.

Deluxe Detailing

Phone: (480) 417-6135

Email: [email protected]

Service Area: San Tan Valley, AZ and surrounding areas